Personal Data Protection Policy

Amazon Huasai Tours
RUC: 10481158201
Legal Representative: Luis Miguel Hernández Laiche
Legal Address: Calle Los Cedros Mz Lot 18, District of San Juan Bautista
Effective Date: 01/01/2025

1. Introduction

This Privacy Policy explains how Amazon Huasai Tours («we», «our company», «the Agency») collects, uses, stores, and protects the personal data of its clients, including adults and minors, in compliance with:

  • Law No. 29733 – Personal Data Protection Law (Peru)
  • Supreme Decree No. 003-2013-JUS
  • The European Union’s General Data Protection Regulation (GDPR), when applicable
  • Other relevant international privacy regulations

By using our services or providing your personal data, you agree to the terms described in this policy.

2. Data Controller

The entity responsible for the processing of your personal data is:
Amazon Huasai Tours
RUC: 10481158201
Representative: Luis Miguel Hernández Laiche
Email: reservas@huasaitours.com
Phone: +51 921 219 046
Address: Calle Los Cedros Mz Lot 18, District of San Juan Bautista, Province of Maynas, Loreto Region, Peru

3. What Personal Data We Collect

a) For all clients (adults and minors):

  • Full name
  • Passport or ID number
  • Date of birth
  • Nationality
  • Gender
  • Contact information (email, phone, emergency contact)
  • Travel preferences and dietary restrictions
  • Relevant medical information
  • Billing and payment data

b) Additional information for minors:

  • Name and contact information of parent or legal guardian
  • Authorization and identification documents of the guardian
  • Sensitive information (allergies, special conditions)

4. How We Collect Your Data

We collect personal data through:

  • Reservation forms or direct communication (email, phone, website)
  • Authorized representatives (e.g., parents or guardians)
  • Authorized third-party platforms, only with prior consent

5. Purpose of Data Processing

We collect and process personal data for the following legitimate purposes:

  • Managing reservations and providing contracted travel services
  • Ensuring the safety and well-being of participants, especially minors
  • Complying with legal obligations (immigration, tax, health)
  • Sending important communications about the trip
  • Responding to medical emergencies or unforeseen situations
  • Improving our services and customer experience
  • Sending promotional communications, only with your prior consent

6. Legal Basis for Processing

The legal bases for processing personal data include:

  • Execution of a travel services contract
  • Compliance with legal obligations
  • Legitimate interest (e.g., service improvement, safety protocols)
  • Informed consent (especially in the case of minors or marketing communications)

7. Consent for Processing Minors’ Data

In accordance with national and international legislation:

  • We do not collect data from minors without the explicit and verifiable consent of their parent or legal guardian
  • Guardians must provide documentation authorizing the minor’s participation in our activities
  • We take special measures to protect minors’ privacy and ensure their well-being

8. Use of Images for Promotional Purposes

In accordance with Clause 10 of our Terms and Conditions, photographs or videos may be taken during participation in our tours that include your image, voice, or appearance.
Amazon Huasai Tours may use such images exclusively for promotional, educational, or informational purposes, such as:

  • Social media posts
  • Official website
  • Printed or digital advertising materials
  • Institutional presentations

Important:

  • If you do not wish your image to be used, you may express your refusal in writing before the tour begins
  • For minors, the explicit written consent of the parent or legal guardian is required

We always respect image rights and guarantee ethical and limited use of collected audiovisual material.

9. Disclosure of Personal Data

We may share your personal data only when necessary:

  • With travel service providers (lodging, transportation, guides, etc.)
  • With authorities or emergency services in case of legal or health requirements
  • With legal, accounting, or audit advisors for compliance purposes
  • We never sell or share your data for commercial purposes unrelated to our services

All third parties must comply with confidentiality and data protection obligations.

10. International Data Transfers

If data is transferred outside of Peru (e.g., for cloud services or booking platforms), we ensure that:

  • The receiving country has adequate data protection regulations, or
  • Standard contractual clauses or equivalent legal safeguards are in place

11. Data Retention Period

We retain your personal data only as long as strictly necessary:

  • Up to 10 years for accounting records and legal obligations
  • For the time required to fulfill health and tourism regulations
  • For shorter periods in the case of inquiries or unconfirmed reservations

Once the purpose is fulfilled, the data will be securely deleted.

12. Your Rights

You have the right to:

  • Access your personal data
  • Request the correction or update of inaccurate data
  • Request data deletion when legally permissible
  • Object to processing in certain cases
  • Withdraw your consent at any time
  • File a complaint with the Peruvian National Authority for the Protection of Personal Data

To exercise these rights, contact us at:
📧 reservas@huasaitours.com

13. Security Measures

We implement appropriate technical and organizational measures to protect your information:

  • Secure and encrypted storage
  • Access control and staff confidentiality
  • Secure payment platforms
  • Internal training on data protection

While we enforce strict security measures, no system is entirely risk-free, so we recommend sharing information cautiously.

14. Changes to this Privacy Policy

We may update this Privacy Policy at any time to comply with legal changes or operational needs. We will notify users of relevant updates via email or publication on our website.
Last update: 01/01/2025

15. Contact

If you have questions about this Policy or how we process your data, you may contact us:
Amazon Huasai Tours
RUC: 10481158201
Representative: Luis Miguel Hernández Laiche
Email: reservas@huasaitours.com
Phone: +51 921 219 046
Address: Calle Los Cedros Mz Lot 18, District of San Juan Bautista, Province of Maynas, Loreto Region, Peru

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